DebtBusters Reviews

Very good service from consultant

Very good service

Client service is beyond exceptional

Client service is beyond exceptional

Amazing Service

The consultant was absolutely brilliant, assisting me with all issues at hand. She also sent me a follow up email as per the conversation discussed. 10/10 Service

Great service

Always going above and beyond for customers satisfaction. Quick turnaround time on queries

Not applicable

Not applicable

Service is great

Service is great

Very friendly And efficient

Very friendly And efficient

Only 3 months left,and i'll be…

Only 3 months left,and i'll be debtfree,i can recommend Debtbusters even in my sleep,they really know how to bust your debt,they really are the best

You attend to my need promptly

You attend to my need promptly

Communication

Communication

Feedback was immediately provided

The communication was provided within the peeriod with clear indication of what could be the outcome.

DO NOT TRUST THIS COMPANY!

Very poor service and extremely poor communication. Multiple follow ups were made, yet no proper response or assistance was provided. Important requests were apparently not processed despite assurances from staff, which caused unnecessary stress and serious inconvenience. There was little accountability, no urgency, and no meaningful feedback when it was most needed. Overall, a very disappointing experience. This company takes your money and does not pay your creditors of which confirmation was provided by my car finance company of which they terminated contract with Debt Buster which resulted in almost having my car repossessed in the process. DO NOT EVER MAKE THE BIGGEST MISTAKE BY DEALING WITH THIS COMPANY!!!!!!!!!!!

Zilungile is an absolute star

Zilungile is an absolute star. Very impressive service, an asset to your organization.

Make it simple

Thanks for explaining

service

The level of serve I got this morning from debt buster call was so helpful. So clear and understandable. This was exactly what I needed to hear Thank you

Laaiqah Khan was truly a great help

Laaiqah Khan was truly a great help , thank you for calling me back and resolving my query .

DebtBusters: The Most Unprofessional, Hostile Customer Experience I’ve Had in Years

I am deeply disappointed with the service I received from DebtBusters. After reaching out for assistance, I was met with short, unhelpful email responses that did absolutely nothing to address my questions or the reason for my enquiry. To make matters worse, I was assigned a consultant named Jeanpi, whose conduct was completely unprofessional and unacceptable. This was, without exaggeration, one of the worst customer service experiences I have ever had. I was spoken over, interrupted, and at one point shouted at, as a potential customer. That is shocking. As someone who is a Head of Customer Support, I can confidently say that this behavior reflects severe customer-handling issues. If this consultant worked under me, he would be removed from call duties immediately and required to attend a disciplinary proceeding for: Dereliction of duty Brand and reputational damage Failure to uphold basic customer service standards No customer, even a potential one should ever feel disrespected, dismissed, or mistreated when reaching out for help. This experience has completely destroyed any confidence I might have had in DebtBusters’ ability to support customers with professionalism and care. This was horrific service, and I am beyond disappointed. I DO NOT OR EVER WILL recommend this company to anyone.

good

Made thing easier

Clear and honest responses.

Clear and honest responses.

Fast and easy

Fast and easy

Am no happy at all

Am no happy at all

Unfair

Not even 1 star!!!! You guys are not attending to the removal of my debt review label and flag. I did not even apply for it I am really fed up with you not helping and always having some other reason for flagging me for a 2nd time and not resolving this issue

I received great reed back and…

I received great reed back and excellent advise and service, Thnx debtors

Great work Laaiqah

Laaiqah was excellent and efficient. I appreciated that she made an effort to call me and keep me updated on the status of my refund. Her dedication and service was stellar.

Lindelwa Banjwa was very helpful and…

Lindelwa Banjwa was very helpful and professional, really appreciated her call.

Well mannered consultants

Hello The ladies i have since spoken to unfortunately i am not good with remembering names but all of them they were so super super nice and calm. Very much understanding. To think they were even giving me advice and hope to not stress but try and find solution. I am so grateful for the way they helped me.

always kept in touch

always kept in touch. friendly and efficient consultants.

Good communication

I was referred by a colleague and im happy with their service but on the statement I received today there's a payment for Hollard for R1091 which I know nothing of and it was never communicated with me, I sent the email and still waiting for their response and clarification 🙂

Wonderful communication service

Wonderful communication service, friendly Account Managers and helpful advices.

Debt busters relieved me of the burden of debts I had

Thank you for relieving me of the financial burden I had🙏🏿

Great Service

Great Service

Consultant was Professional and helpful.

Consultant was Professional and helpful.

The agents that assisted me was very…

The agents that assisted me was very professional. The company has a very good service delivery. I am really glad I chose Dept Busters to assist me through this journey.

Wonderful customer service

Wonderful customer service

Uncertainty regarding payment Break

Mushfieka is a great consultant , and her help telephonically regarding the 3month break is much appreciated but still not 100% clear or understandable. Does the 3month break mean that after the break our account will then be extented with only 3months more on payment or are we getting an all new Debit Order. As per the insurance , if my claim gets approved , only the crediters on my ID number will be paid for upto 12months , meaning that most my crediters will be settled , does our Debit Order amount change then ? Please advise

Taking good care of your clients

Taking good care of your clients

Very professional and emphatic thank you

Very professional and emphatic thank you

No problems.

No problems. Keeping me up to date

I get no relevant response on whatsup.

I get no relevant response on whatsup.

Just great service overall

Just great service overall

Mushfieka was very knowledgeable on my…

Mushfieka was very knowledgeable on my issue and very patient with me. Thanks so much Mushfieka.

So far so good

So far so good. One of the best service I've ever received

Very friendly and helpful and very good…

Very friendly and helpful and very good communication.👍

The service was good all my queries answered

The service I got was good

The consultant was friendly helpful…

The consultant was friendly helpful service excellence

Everything about how my situation was…

Everything about how my situation was handled

She was explain clearly what the call…

She was explain clearly what the call was all about

From the first consultant that assisted…

From the first consultant that assisted me on my first call, who was understanding and calm. The process has given me hope that I'm gonna see positive results at the end of the process.

I am writing to formally raise my…

I am writing to formally raise my concern and dissatisfaction regarding the handling of my account and the conflicting information I have recently received. I have been a client under debt review with your company and have made a consistent effort to monitor my balances closely. According to my latest statement, my WesBank account reflected as paid up. However, when I requested a paid-up letter, I received a response addressed to a completely different person, which immediately raised serious concerns about the accuracy of your records and communication processes. Following this, I was informed via email that I still allegedly owed more than R3 000 on my WesBank finance. The next day I received a call apologising for addressing me incorrectly, yet I was again told that I still owe money — despite my statement reflecting the account as settled. I was further informed that your statements are “simply an estimate,” which is extremely concerning, as clients rely on these statements to understand their financial position. This situation has caused confusion, frustration and a loss of confidence in the accuracy of your reporting. I therefore request the following: A full written explanation of the discrepancy between my statement and the alleged outstanding balance. An accurate, detailed account reconciliation reflecting all payments made. Written confirmation of the correct outstanding balance on my WesBank account. Assurance that my personal information and account details are being handled correctly and securely. I trust that this matter will be treated with urgency and professionalism. Please provide a written response within a reasonable timeframe so that this issue can be resolved without further escalation.

It helped me a lot I can now be able to save lot of money…

It helped me a lot I can now be able to save lot of money

I’m happy because I’m being updated and…

I’m happy because I’m being updated and given support throughout my journey with debater,at least at the end of the month I’m left with some money to go on with my life

Excellent explanation of the query I sent.

My query was well taken care of. Explanation was satisfactory.

Debt busters is great.

Debt busters is great.

Lindelwa Banjwa was kind

Lindelwa Banjwa was kind, professional and very helpful.

Great service and advice from your side

Great service and advice from your side I am very happy with your personal attention

The best and friendy service

The best and friendy service

Morne was extremely helpful

Morne was extremely helpful. Thank you

Debt busters is very helpful

Debtbusters is very helpful

They always help me on time and they…

They always help me on time and they give feed on time as well after their findings.

Best service from Phelokazi

Best service from Phelokazi

thank you for your help

the possible choices presented to me

Service Excellence Mushfieka Jacobs

I had requested a premium holiday in end of December for a reduced single months premium for January 2026 I received incredible service from Mushfieka Jacobs in Dec 2025 She contacted me promptly the same day, explained the full process and actioned the request from her side immediately, plus notified all the creditors, and sent me confirmation that was done all in the same day Then today 30.1.26 I contacted Mushfieka to make arrangements to catch up the short payment Mushfieka called me back promptly, recalled all the details of the December interaction, created a solution for repayment as well as sent me prompt confirmation of the repayment arrangement This is Trully the best client service that I have received, efficient, considerate, expedient Thank you

Prioritizing customers and…

Prioritizing customers and understanding their clients

Great

Assistance was great thanks

Great service

Great service

Payment holiday request

Debtbusters showed me a great deal of understanding about my situation and also explained the way forward, how it all works. They explained everything step by step extremely well and also all the information I needed was emailed to me . Thank you debtbusters.

It was a great experience because the…

It was a great experience because the consultant's approach was very kind, sincere, professional and extremely helpful. She deserves a raise for her exemplary craftsmanship...

The service I received was excellent

The service I received was excellent. The consultant were very helpful and I thank you for all that you did for me. The service was fast.

I am very happy to be part of this…

I am very happy to be part of this company cause I am no more stressed over phone calls I will be receiving to threaten me .

The handling of the customers in the…

The handling of the customers in the most fulnerabale time

Your willingness to assist and calm…

Your willingness to assist and calm when knowing in what position the customer finds themself . Calming and understand Well done

Great service

Great service

Laaiqah is always very friendly and…

Laaiqah is always very friendly and helpful

RADEMEYER QUERY

My query was attented to quickly, profesionally and efficiently.

The client service and the assistance …

The client service and the assistance helping me to get financial freedom.

The person was friendly and very…

The person was friendly and very helpful thanks.

Gratitude

Honestly speaking, it was an unexpected response from Debtbusters , as I for some reason think you won't be able able to assist us, grateful and very appreciative, God bless.

Clear Response and feedback

Clear response within stipulated record time recieved. Consultant was efficient

Mushfieka is tops

Mushfieka went out of her way to help me and I am so grateful to her and Debtbusters for their assistance.

Stress relief

I was stressing about my retrenchment and not being able to make payment but I received a bit of relief after the agent handled my call

The service was excellent

The service was excellent

Its not easy to get help at debt…Mhlaba

Its not easy to get help at debt busters Laiqhah has resolved query as easy possible ,and in a respectable manner

Great

Great, consultant was knowledgable and professional. Resolved subsequent questions.

Excellent my experience was exquisite

The consultant Ms Mushfieka Jacobs treated our conversation with courtesy and answered my questions to my understanding. She was understandable and very friendly.

Good and clear communication

Good and clear communication

Consultant was very professional

Consultant was very professional and problem solving skills were excellent.

It makes me feel lighter and I can …

It makes me feel lighter and I can budget well thanks

Responsiveness and accessible.

Responsiveness and accessibility. Agent very professional, tactful and courteous (Mushfieka Jacobs)

Quick and efficient

Even though it took long to get the call back which was disappointing but I'm happy that I finally received the call and the amendments were done as required. Thank you but improve on responding to queries.

best service from sinentlantla

one of the great services ever recieved from the company

Excellent experience and very…

Excellent experience and very understanding

Client Relationship Manager- Laaiqah Khan

Since I have a client relationship manager, dealing with Debt Busters has become much easier. Laaiqah is efficient, providing detailed feedback and keeping me updated on the status of my query

I have recently joined debtbusters and…

I have recently joined debtbusters and so far all the reviews I am reading are just negative which is giving me second thoughts of comimg forth with it .Mostly all of the reviews I am reading is about the concerns I am having and these reviews are just confirming my suspiousness can someome please get back to me cause my emails are not being answered

Let me quickly plug you guys on this…

Let me quickly plug you guys on this one!!!! When you sign up with Debt Buster and require to submit supporting document the agents are quick to set call back and email you as if we having a WhatsApp conversation... However when you trying to receive your clearance certificate it's takes between 1- 15 days to receive a response . If you complain 15 business working days... But then it's comes to debt Buster receiving money from you the are on their A Game !!!!! So lets balance this recieving money Vs Guest complaints... They can action your request immediately to take you money but complain you will HAVE TO WAIT 15 DAYS FOR A RESPONSE... WAIT I FORGOT TO SAY THE AGENT CONFIRMS THAT YOUR CERTIFICATE WILL BE RECEIVED IN 3 - 5 BUSINESS DAYS BUT WHEN YOU SEND A EMAIL WITH THE POP YOUR GET TOLD 15 DAYS.. LAIRS!!! LAIRS!!! AND DONT TRUST DEBIT BUSTER AT ALL THEY ARE JUST GOING TO LAIR AND NEVER TAKE OWNERSHIP FOR ANY PROMISES MADE THIER AGENTS.....

Paid R11,400, Debt Grew R11,000 - Transferring ASAP

4 months with DebtBusters (Sept-Dec 2024): ✗ Paid R11,400 total ✗ R0 went to creditors (all to fees/insurance) ✗ My debt GREW R11,000 (interest accumulated while they collected fees) ✗ 86% of my debt rejected by creditor, no court application filed ✗ No legal protection after 4 months (they say 3-6 MORE months) ✗ Emails ignored for weeks ✗ Failed to stop illegal creditor debits (R1,140 stolen despite debt review) ✗ False confirmations about included accounts Where my R3,800/month went: Month 1: 99% to their fees Month 2: 72% fees, 24% insurance Month 3: Still R0 to debt DebtBusters made my situation WORSE, not better. Transferring to competent debt counselor in January. Other firms confirmed their timeline is absurdly slow (should have court order by month 4, not month 11). If you need: Actual debt reduction Communication Protection within reasonable timeframe Choose literally any other NCR-registered counselor. Filing NCR complaint. Do not recommend.

I have agreed to the debit order…

I have agreed to the debit order mandate and now I have sent emails to say that I am cancelling,spoke to Mpho and Sphesihle,none of them are not talking

Debtbusters Dissapointing …

My experience with Debtbusters has been extremely stressful and disappointing. Since signing up in June 2025, communication has been poor and follow-through lacking. Once signed, calls and emails are often ignored, while fees continue to be deducted. I have sent more than 30 emails and made countless calls over several months trying to get basic issues resolved. The consultant who signed me up, Simbarashe “Simba” Chikuni, was very persuasive and assured me that Debtbusters would secure meaningful debt relief. I clearly advised him upfront that my bond was structured under a special interest rate and was unlikely to be reduced. This was dismissed, and I was assured it could be negotiated lower. This assurance directly influenced my decision to proceed. My assigned negotiator, Kundai Mutendevudzi, ignored this information and proceeded regardless. As expected, the bond was restructured at a higher repayment and higher interest rate, leaving me worse off. More concerning, she offered creditors payment amounts that Debtbusters had not agreed to collect from me, and failed to ensure those payments were made. This directly caused two creditors to cancel my payment arrangements. Emails to her went unanswered for extended periods, and she later admitted that critical matters had been “overlooked”. The matter was dealt with by Anelisa Makabeni. After a lengthy call that seemed promising, I waited weeks for feedback. Despite repeated follow-ups and further emails, no resolution was provided. When she eventually responded, it was with a vague, non-specific message that shifted responsibility back to me, referring to “arrears” created during this process without stating amounts, while confirming that Debtbusters’ fees remain payable despite no effective relief being in place.I followed up directly with Standard Bank and was advised they sent a proposal valid 10 days on 17 November 2025 and have received not response from Debtbusters. Once again failure on Debtbusters part which impacts me negatively. Overall, this experience raises serious concerns around fairness, accountability, and ethical client care. Based on my experience, I would urge others to approach Debtbusters with caution.

Extremely Slow Debt Review Process

Extremely Slow Debt Review Process – Regulatory Action Required Review: I engaged Debtbusters to remove my paid-up and prescription accounts from debt review. Despite submitting all required documents multiple times, I was given unrealistic timelines — 10 business days to verify documents and 21 business days for the credit bureau to remove flags. Communication was inconsistent: one representative claimed no ticket had been issued to remove the debt, while another promised to put everything in writing. These delays are entirely avoidable and reflect poorly on their operational processes. I have already lodged a formal case with the National Credit Regulator (NCR) due to these delays. Clients should be aware that even with correct documentation, Debtbusters may take far longer than legally reasonable to update files and issue clearance certificates. I urge Debtbusters to improve their process and ensure compliance with the National Credit Act, as prolonged delays can significantly impact clients’ financial wellbeing.

Don't Do It! Debt Review is a prison!

Whatever you want this company to do, you can do it yourself, if you can't afford paying off your debts, make arrangements, debt review is an everlasting hell!

No contact, no help, accounts in arrears

I am on my third payment with debt busters and I am so disappointed in their work. The initial process went smoothly and I had constant communication with the debt counselor. But after I signed the agreement all of a sudden I'm unable to reach out to any counselor via email. My accounts are in arrears and no one seems to be able to help me. They say I should ignore the message and they will deal with it with their legal team but my arrears keep going up. I'm trying to get some financial freedom but I seem to have dug myself into a bigger hole. My credit score has definitely been affected and I am just at a loss. Super surprised by their service as in the beginning they seemed to have their head on straight. Im genuinely disappointed in their service, to the point that I have to come on here to complain. I have emailed their escalation email but we will see if that even has any affect (I doubt it)

Firstly one of my creditors (UNIFI…shitty service im getting

Firstly one of my creditors (UNIFI LOANS) deducted money on my account after Debt busters had advised they wont. But still money was debited and now they refusing to give me a refund.. They were not supposed to debit because they accepted that they will cancel the mandate.. I want this sorted ASAP!! Also the agent from debt busters promised me a confirmation letter, confirming im finishing paying off in June 2026 and i haven't received that!!! I need thid attended or I'll keep on writing reviews, I'll post on twitter and ombudsman until this is sorted!

This company is the worst

This company is the worst. They promise to relieve your financial stress bit instead they add to it. This is the 3rd month now that they do a double deduction leaving the bank account empty. No money to buy food and pay school fees. When we call they transfer you from the one department to the next without any help. Getting your money back is a nightmare of calls and emails. DO NOT TRUST THIS COMPANY. They add to your stress.

Excellent service levels

Excellent service levels, nothing short of 100%

Satisfied

Helpful and friendly consultants.

The long and short of it after been a client of 3 years. This only comes to light once you one requires there assistance once retrenched

So here we go. My advise Is to make arrangements with your credit providers directly In the meantime, please see below a detailed explanation of what Form 17.3 is: What is a Form 17.3 (Change of Circumstance)? It is a notice to inform credit providers why payments will not be made as per the proposed arrangement A Form 17.3 is a courtesy not a legally binding document and therefore credit providers may choose to either accept or reject the document We are obliged to send the notification to your credit providers however they are not obligated to respond So what happens after the form is issued? Credit providers may respond by acknowledging the form issued – in certain instances they will ask for a payment arrangement to determine how you will be making up for the payments missed. If you already have a plan please inform us thereof, we will then include it in the form Credit providers may terminate accounts even if the form was issued (Legal action) A review will be conducted within 3 months after issuance to determine the status of your accounts and to check if your circumstances have changed. Kindly note in certain instances we may suspend our services Service fees will still be payable to Debtbusters Below are the risks once the account has been terminated: You may be liable to pay the original instalment you paid before debt review application You may have to pay up the outstanding arrears on the account and this will be due immediately. The reduced interest rate will no longer apply, this means you will need to increase your payment toward your accounts to prevent the balances from increasing You will no longer be protected under the National Credit Act. We will no longer be able to mediate on your behalf regarding account enquiries if your accounts are terminated Please note that your Credit Life cover may lapse due to missed or short payments. We encourage you to continue making payments if possible or pay your assets directly to your credit providers

DO NOT DO IT...stay away.

DO NOT DO IT... Stay away...esp from #ziphozihle #mgolozelwa who was helping me. I was in the process of applying for debt review with debt busters, However I have realised that on their negotiations,there's nothing that will make any kind of relief for me, *secondly I realised that I'm misled in so many things,not everything is explained over the phone.eg,that my accounts won't be paid for 3 moths. *thirdly they are messing up my accounts in the sense that it's causing them to go into arreas fast. *fourthly,my bank account was interfered with such that I couldn't pay debit orders in time,some not paid yet. *Fifthly all my accounts were up to date,but now everything is falling apart. My medical aid,car,car insurances, burial covers and other policies affected(not paid) my bank account blocked because of them.What really frustrating they're not even responding to my calls and emails to assist me with anything I'm struggling with,already threatening about court orders as if I owe them money.My creditors have never had any problems with my accounts until now end October,you can check my profile,my accounts have been up to date now that it's all gone. I do not want to continue with them because their aim is to make money,not even considering the problems I'm encountering.What is worse,they already increased the amount they told me about which is making things more difficult for me. I thought this may help me soften financial pressure,it's a no-no all it does is messing my finances up even more. DO NOT DO IT,I know sometimes if feels dark, but not as dark as after #ziphozihle contacts you...

Getting clear understand.

Getting clear understand.

Thank you Morne for your knowledge &…

Thank you Morne for your knowledge & efficiency

The transparency and feedback that was…

The transparency and feedback that was given without me having to ask.

Nothing needs to be improved just stay…

Nothing needs to be improved just stay as you are

Spoke to a consultant named Ernest…

Spoke to a consultant named Ernest absolutely rude and abrupt has no phone etiquette and customer understanding pathetic if that's the firstl line of contact before you speak to a counselor then truly it needs to be improved. I advised the consultant that I had made a enquiry to speak to someone however while waiting for a call back the reviews on their company had popped up and I was taken back by how many clients have been mislead his tone completely changed there after and made me repeat myself 3 times I tried explaining to him I will like to do a little more research on their company before going through with call however he abruptly cut the call without even properly ending a call. Absolutely disgusting will not even attempt to go through with a consultation forward

My client was not informed regarding…

My client was not informed regarding the Debt Review Process.Tthe debt counsellor Vanessa Bates NCRDC 2499 "does not take calls "although they are in person appointed as "counselor" according to the Act and the Court. Emails sent to transfers@.. and info@debtbusters are unanswered. Call Centre agents cannot assist. Client was charged restructuring(R9602.50) fee, Court fee(R8000) reckless lending investigation R1725.00 Aftercare R517fees per month .

BIGGEST MISTAKE I MADE - DO NOT GO WITH THIS COMPANY!

After this company unlawfully lured me into an agreement which was subsequently cancelled. For the last few months I have been requesting to transfer my file to a new debt councellor which they are illegally refusing after all required documentation has been sent to them numerous times

Good service

I was helped promptly and got what I phoned for

NOT HAPPY!

It's been 5 months with debt busters, I have paid up a total of R11 000 in debt review already, I want to know how was it distributed because I was told during sign up that only the first R2200 will go to debt busters, the rest of the months would go to the creditors. Futhermore the dashboard shows that I have 7 months left (R2200 X 7) which is a total of R15400,I want to know how is this working because that is not near any close to the amount that is suppose to be remaining on my debt review.

"Exceptional Performance

Client service exellent,polite always available to help and keep the customer happy at all times

Discovery & DebtBusters Payment Error — Now I’m Being Charged Unfair Interest

I’m very disappointed with the way this situation has been handled between DebtBusters and Discovery. I had an outstanding balance of R19,024.79 with Discovery. DebtBusters, acting on my behalf, made a payment intended for my Discovery Bank credit card, but the money was incorrectly paid into a Discovery Health account—an account I don’t even have. This error caused a delay in settling my balance, through no fault of my own. By the time Discovery eventually tracked and transferred the R19,024.79 into the correct Discovery Bank account, my balance had already ballooned to over R27,000 due to interest being charged during the delay. This is completely unacceptable. In total, I’ve now paid around R27,023 towards this debt, yet I am still being charged excessive interest, despite the fact that the delay and misallocation of funds were not my responsibility. To make matters worse, the communication throughout this process has been terrible. I’ve had to constantly follow up for updates, and there has been zero accountability for the error or the resulting charges. I should not be held liable for interest fees caused by someone else’s mistake, and I am requesting that these charges be reversed immediately. This experience has been incredibly frustrating, stressful, and unprofessional. I urge Debt Busters to resolve this matter urgently and fairly.

Excellent service and the team are…

Excellent service and the team are always so helpful

Unhappy customer

I thought I was applying for a debt consolidation loan, only to find I'm now under debt review. The debt counselor didn't explain that all my and hubby's accounts will be blocked. Application started from 15May and their 1st payment is due end of June. Now no one is responding to my emails. I want to cancel this process.

Horrible service from debt busters my…

Horrible service from debt busters my home loan is in arrears because of them They lied about communicating with my bank to resolve the problem when I call the bank they said they got no emails fr them I'm on the brink of loosing my home yet they get paid their installment on time without missing a payment and they don't distribute the funds to my creditors on time and enough

Conflicting information regarding debt…

Conflicting information regarding debt consolidation and the monthly payments they deduct. We were advised that they would deduct one amount and what actually happened is that they deducted their amount but the other debit orders still went off. Now they are being uncooperative regarding the refund that was promised to us on Tuesday.

Becare of this shady company

This company has mis informed me regarding there fees. I am now being paying there fees for the last 3 months and nothing is going towards my debt. I am totally disgusted. I needed help but instead got caught in a web of lies. I will put out the message to other people to becareful of.Debt busters . Your reply to this review seems like an automated one. So if you really value your customers and business you will get hold of me.

DO NOT TRUST THESE GUYS.

DO NOT TRUST THESE DEBT BUSTERS!! THEY ARE CROOKS THAT FROZE MY ACCOUNT AFTER I RECEIVED MY SALARY!! BLOODY CRIMINALS... THE INCONVENIENCE OF IT ALL!!

Constant of communication monthly…

Constant of communication monthly statements.and got Clearance certificate

Peace of mind

Extremely proffessional Very friendly Very helpful

DENIED A REQUEST FOR WITHDRAWAL.

I am writing to express my dissatisfaction with the service I have received. I signed up for your debt review program to help manage my finances, but I have experienced several issues.i applied for debt review on the 14th may 2025 without knowledge that am not over indebted and decided to withdraw my application with them,then the debt counsellor by the name of songezo Ndzwane told me its possible for me to withdraw my application.These guy songezo also mistyped my email intetionaly so that i can not see whats going with the application i made.So i called on the 15th may 2025 to request for a withdrawal letter ,but i was taken from pillar to post.Then they told me they will request for a call back for me from their team to attend to issue,but the team leader did not call me back.Then i tried calling them again but their client service center kept on hanging up on my calls.Then i called again they told me to wait for the 17.2 rejection form.I asked why wait for 5 days for 17.2 rejection form,they told me thats how it works.debtbusters are ruthless and heartless,they feed on people on less knowledge regarding debt counselling.So guyz stay away from DEBTBUSTERS.BECAUSE AM BEING FLAGGED FROM ALMOST ALL CREDIT PROVIDERS.They led me to signing the application online with my knowledge yooh

I see my credit you but me in a big…

I see my credit you but me in a big credit I don't trust you anymore

Your service is great

Your service is great, your company is always with me in tough times it gives me guidance and updates to see through any obstacles along the way. I appreciate it very much.

I feel Debt Busters can do a little more fighting for clients

I feel Debt Busters can do a little more for clients. I hear from friends under debt review that they get a lot of debt written off, let alone decreased payments,

Best company and Service

DebtBusters has greatly assisted my parents after they were faced with financial challenges. After amazing service and support received from the agents throughout their journey, they are now finally debt free!! Thank you DebtBusters.. it’s the Best-decision we made as a family.

Debtbusters got my car repossessed

Don't want to give a star but that is not an option. DEBTBUSTERS has terrible service. Do not trust them with your debt review.THey are neglegent. They did not pay credit providers as per agreement which resulted in me having my car repossessed. they don't communicate or give feed back. When you get feed back it is vague and not helpful. I still don't know if i will get my car back

Debtbusters Cape Town crappy service

Giving this company a 1 star, as 0 stars or half a star is not possible. What mistake I made in trusting them to assist me. Half explanations, ineffective communication, not listening to the client, to name but a few things I have issue with, with dealing with this company. My honest opinion to anyone wanting to trust them with debt review, DON'T. They are the worst to work with and trust.