Payflex Reviews

Can't access account no matter what I do!

I have tried to use Payflex and the experience has been extremely frustrating. I cannot log into my account, I do not receive OTPs via SMS, and password reset emails never arrive. I then attempted to contact support, but the support form on the website does not submit, even after completing all required fields. This means there is currently no way to access my account or get assistance. My phone and email are working perfectly, so this appears to be an issue with Payflex’s systems. Please can someone from Payflex support contact me directly to resolve this.

HORRIBLE SERVICE

HORRIBLE SERVICE ! PLEASE USE PAYJUSTNOW INSTEAD !!

No Response

Been waiting for a call 'from an agent' since last week for biometric verification! No telephone numbers, only an email box from where no response comes through!!!!

I hereby report fraudulent activity by…

I hereby report fraudulent activity by Payflex, which resulted in an unauthorized debit of *R2700+* from my Nedbank account. The debit occurred in the early hours without my knowledge, and when I tried to perform transactions I discovered the money was gone. Nedbank confirmed that Payflex initiated the debit and stated they cannot reverse it. I have emailed Payflex detailing the fraudulent activity and requesting an immediate investigation, reversal of the debited amount, and assurance that security measures will be improved to prevent future unauthorized transactions. I expect Payflex to resolve the matter urgently and provide full restitution for the loss incurred.

Great service i got fro Nokuphila

Great service i got fro Nokuphila

Nightmare Service

It is an absolute nightmare trying to get anything resolved if a query does arise. You can expect to have weeks of late penalties added to your account which they won't reverse, even though they close tickets before sorting the issue out!

Atrocious service

Atrocious service. Rather use mobicred

It was working well

It was working well, and support was responsive. Suddenly I saw that I do not have orders, as in I can't make orders, I tried live chat with them and they gave me support email, I sent the email, they never responded. Live chat responds after 9 hours or the following day.

Rediculous service

Rediculous service

They didn't accept Mya application

They didn't accept Mya application

Impressive

It was my first time using Payflex and the experience was great I must say...

Why my reward doesn't work

I like the the quality of the company Protecting customers details and satisfies customers

So grateful to Payflex ..to pay for a…

So grateful to Payflex ..to pay for a flight in 4 parts is the best and easiest experience to have.. so you can use the money on other necessities and pay every 2nd week in 4 parts ! AS CASH .. NOT 1 CENT MORE!❤️

I absolutely love Payflex

I absolutely love Payflex! It makes shopping so much easier because I can spread my payments without the stress of a credit card. The app is super simple to use, the checkout process is smooth and I feel in control of my budget. Whether I’m shopping online or in-store, Payflex always makes everything feel easy and flexible. Highly recommend to anyone who wants a smarter way to pay!

Paid in Full for an Order That Doesn’t Exist – Zero Support from Payflex

Go to Hellopeter.com to see a full picture of how poorly this company handles customers. Anyway, I am extremely disappointed with Payflex’s handling of my case. I attempted to make a purchase on Cotton On via Payflex. During checkout, the payment window was accidentally closed before I could confirm completion. I never received a confirmation email from Cotton On, and the order does not reflect in my Cotton On account. There is no order number, no invoice, and no record of a successful purchase on the retailer’s side. However, Payflex insists that the transaction was successful. I have now paid the full amount to Payflex for a purchase that does not exist. Despite submitting multiple queries, I receive the same generic response: “The purchase was successful,” and the ticket is closed without resolution. There is: No proof of a completed retailer order No order confirmation No way to escalate the issue No customer support phone number No meaningful investigation into the discrepancy Closing tickets without resolving the issue is not customer service. It is dismissive and unacceptable. At this point, I have paid for goods I have not received, and Payflex refuses to properly investigate or provide proof that Cotton On processed the order. I expect: Written proof of a valid order from Cotton On linked to this transaction, OR An immediate refund of the full amount paid. Consumers should not have to chase their own money when a payment gateway fails to reconcile a transaction properly. Until this is resolved, I cannot recommend Payflex to anyone.

poor customer service

I really do not understand the business model. I have been a client of Payflexfor years and I have never missed a payment, in actual fact I at times even pay some orders before the due date. This morning i tried to purchase something unaware that my limit was reduced. No communication what so ever,no reason given. Imagine the emabarrestment.

Great service and fast

Great service and fast. Thanks

It helped by making my wish to order at…

It helped by making my wish to order at SHEIN come through when I did not have money, and it's this time of the year whereby it's difficult to find clothes, sizes, etc because of the festive season

Easy to use and is available with most retailers

Easy to use and is available with most retailers🙂‍↕️.. I just wish that when you place an order and your chosen salary date has not passed yet it would automatically charge again on the following month so that it is 3 pay in 3 months instead of 3 payments in 2 months

Fraudulent transactions

Fraudulent transactions, payflex not picking up payments that was paid. No support what so ever from there website, not even a phone number that works....

Bad Customer Service

I can't verify my identity on their app. I logged a ticket, but they didn't even bother with investigations. I don't have an ID book; im using a smart card, and I do have an account with them. I was not applying for an account. I got this response from Khayalethu Nyembe , "Unfortunately, your ID book has not been verified by the Department of Home Affairs. To rectify this, you will need to apply for a new ID card. This will bring your records and latest photo up to date at the Department of Home Affairs. It is important to note that there is no issue with the validity of your current ID book. The reason for this verification failure is simply that Home Affairs does not possess your digital photo, which is necessary for our system to verify your identity. This may be due to the fact that your ID book was issued prior to the implementation of the new system. Our system compares the photo you provide through the link we send with your Home Affairs digital ID photo. Once your Smart ID card has been digitally activated and you have received it, you are more than welcome to apply for a Payflex account.

One of the trusted payment methods in SA

The payflex is still number one on the list and much convenient, I just recently returned back my order from Takealot which I used payflex as a trusted and reliable payment method and payflex paid me back my money within 12 hours of my return request. I recommend this payflex payment method to anyone who wants a convenient shopping experience.

Payflex not paying my R6500 on Takealot return

I returned order on Takealot 12 days ago and not receiving my R6500 that payflex is owing me. The landline number is not answered and no response from email. Just automated response saying max response time is 72 hours. I have been waiting for 300 hours for a response. People must be careful of using this fraudulent payflex service.

I purchased an item from Takealot i…

I purchased an item from Takealot i made 3 payments, but they still deducted a 4th payment and now i am struggling to get my refund. You can't call because they never answer and they take forever to respond to your emails. I have sent the proof of payments, but nothing gets done. I wonder if I will ever get my refund. I again today resent my proofs of payments because they wanted my bank statements but i think that is ridiculous.

I have had aExtremely Poor Service – Payflex Fails to Help Customersn absolutely terrible…

I have had an absolutely terrible experience with Payflex. I placed two orders through a merchant— both of which were cancelled the same day because the merchant had no stock. Despite the cancellations, I have paid Payflex in full. The merchant now claims that they never received any payment from Payflex and therefore cannot process my refund. I reached out to Payflex numerous times, simply asking for proof of payment to the merchant so that I could show the merchant and recover my money. To this day, Payflex has ignored my repeated emails and support tickets. My latest ticket, #306178, has been open for days with no response — despite Payflex advertising a maximum response time of 72 hours. It’s clear that this timeframe means nothing to them. Their so-called “customer support” is non-existent. No one takes ownership, no one follows up, and there is no escalation path for unresolved queries. What should have been a simple refund matter has turned into a frustrating and time-consuming ordeal where I’m caught between a merchant that blames Payflex and a payment provider that refuses to help or even communicate. Payflex’s policy that they “do not get involved in refunds” is fine in principle — but refusing to even provide basic proof of payment is unacceptable. It’s been over 7 months since I placed these orders, and I still have no refund and no help from Payflex. If this is how Payflex treats paying customers, I strongly advise anyone considering using them to think twice. Their lack of accountability and disregard for customer support is shocking.

i have had no issues with Payflex up…

i have had no issues with Payflex up until I had to update my details. My issue is that my Mobile number and ID was updated after this my credit was reduced from R5000 to. R0.00, they told me to pay outstanding amounts. The next payment is due 25 November 2025. In fact, I wanted to make an advance payment, and the system would bounce to an error message. I then contacted support, and each consultant would give me the same steps that did not work, screenshot, screen recorded, and sent, and nothing. I then realized that it must be a technical issue. I tried explaining but they would mark the query solved even though it was not. SO now I have an account with payflex I cant use and nobody is helping.

Disgusting customer service

The customer service is terrible. 1. You cannot send an email 2. You cannot call. 3. Queries takes a long time to resolve

Payflex makes it worth it

Split interest free payments makes shopping on the likes of Take a lot and Shein a breeze!

Payflex a Human discriminating entity!!

Just have a shocking experience with Payflex..firstly, their app selfie system does not work,when acquire they said my I'd photo is not with Home Affairs?? I have to apply for a digital ID, I said I never apply for a NWO digital human control Id as long as I live,they come back and say they do not help people older than 60? What a NWO influenced, discriminating entity!!

Poor service and messed up account

Have always been a loyal payflex client for many years, after a recent issue I dont think I will support them anymore, my available balance always used to refresh as payment are made and become available again, suddenly after my last purchase thats not the case, spoke to support and now is suddenly R0 available ? I have much higher limit than what is owed and cant use it now but they say the system updates it... this is not acceptable Payflex you messed up my account!!!

Unjust Late Fee – Immediate Resolution Required

Good day, I am extremely disappointed that this issue has still not been resolved. I reported it on the same day my debit was due, yet no one has assisted me. I get an email 7 days later! No contact numbers no real time help! Let me be very clear — the late fee was not applicable when I first attempted payment at 10am. Minutes later, when I logged back in, Payflex suddenly applied the fee. This is completely unjust and unacceptable. I have screenshots proving that I was not late, and it is unreasonable to charge me a fee when not even 24 hours had passed. I have been a loyal customer for years and have never missed a single payment. I am not paying the R250 fee. This is an unfair penalty due to a system error, not customer fault. Please treat this with the urgency it deserves.

The app is amazing

The app is amazing

Life made easier

Payflex has made my life easier by allowing me to buy, get my goods immediately and pay them back without interest. It has saved me from unnecessary debts that comes with opening a store account.

Just perfect 👌

It's very easy to use and comes to rescue when in need of an item but low on cash, it's very convenient. Awesome!! 💯

No interest

No interest

Daylight Robbery!

Payflex has been wonderful, until recently when they deducted money late, resulting in late payment fees. They refuse to take responsibility and it's taken weeks to reply to my e-mails. According to my bank the fault was clearly on their side and they simply refuse to refund the money. There is clearly something wrong in their Admin department as of late! I finally received an e-mail today, in an agressive tone, stating that it is my fault for not simply paying the money to avoid late fees. I did not have the option, though, and -as stated earlier - there was no way of contacting them except via e-mail, to which they did not reply. Furthermore I received a refund of R600 from Temu, for a parcel not received, of which Payflex only paid R200. NOT HAPPY! -x-

Worst service

Worst service, they deduct money late to make you pay late payment fees, I exposed them about this and they decided to block me to prevent other clients to see them for who they are.

Their computer system is excellent.

Fast automation of orders and payments.

Ive had an extremely poor experience…

Ive had an extremely poor experience with Payflex. I returned my order through the retailer and the cancellation was confirmed, yet Payflex continued to charge me overdue fees. I’ve sent over 10 emails with proof of cancellation and have not received a proper response. It’s very concerning that customers are left without support when issues arise. This needs urgent attention. I cannot recommend Payflex based on my experience.

Payflex has deducted twice on my last…

Payflex has deducted twice on my last payment, i have been asking for refund no help at. I have sent emails and I got agent Lerato phahlane and Nicole but also no help at all. I have provided with bank statements and recipients showing that the payment was made twice only to get an email that says it has been resolved it's been weeks now asking for refund no help at all. Just be careful guys. I wasn't owing anything no erreas at all everything was up to date.

Avoid at all costs

Avoid at all costs, they basically have no support staff, no phone contact. should your transaction fail. Goodluck reversing the funds. Goodluck trying to get help from support. this company is definitely run from home by one person. AVOID AT ALL COST, rather use alternative services.

I made a transaction using payflex ro…

I made a transaction using payflex ro purchase a mobile phone from Australia on South Africa. There was a mistake with the transaction and $1000 was removed from my account. I have spent three weeks trying to contact payflex to get my money back. They have not responded to phone calls, several emails or a help desk ticket. My Australian bank are now raising a dispute through Visa. Even the vendor in South Africa have raised a return of funds to no avail. Do not trust appalling customer service. Should not be handling funds. Not trustworthy.

Payflex deducted twice when i was…

Payflex deducted twice when i was paying off. I sent them an email requesting assistance but have not been assisted. Their helpline is useless as calls are not answered. Worse service ever.

Poor customer service, No help when need - scam

I have made a double payment for 898702 which was for the 3rd and 4th payment but the system only updated one payment. I have tried to contact they support and send numeriously email but no help at all. so now i have to make another payment of which i already paid for. Customer service sucks and i see a lot of people are complaining about the same thing

Do not use this company when something…

Do not use this company when something goes wrong between THEIR SYSTEM and the place you purchase from they do not respond to email you can send all the proof including transaction IDS from the banks etc you want, they will just ignore you and steal your money its disgusting. Sure when it works its great but clearly if it doesn't they simply have no customer service and don't care R 500 wont break my bank account but how many R 500 dont they pay back or allocate to the accounts. I hope you all choke on that R 500 because its the principle people who use this service normally cant afford to be screwed over - here is my ticket number if you dot believe me Your query ticket number is (986882) the takealot order was placed on 24 July got confirmation then takealot cancelled the order for lack of payment checked my Discovery card the amount sat pending called Discovery they said they amount is being paid to Payflex will reflect with them within a day or two so I waited thing it would appear in the wallet two weeks later nothing amount went through the bank sent payflex all the evidence and confirmations from both takelaot and discovery and NOT EVEN A RESPONSE!!! All they have to do is allocate that amount to the wallet its my money and I have used the service before SO I KNOW I DID NOT SCREW UP.

No customer service

Sent numerous emails with no replies or feedback and the one contact number does not exist. I registered with Pay Just Now...resolved in less than 12hrs VS 8 days with Payflex. Still no reply and it's about accessibility and service which is non existent with Payflex.

Quick response

Quick response

Reasonable payment method

Reasonable payment method

Poor of the poorest service

It's been 3 days calling them but they don't answer their phones. The selfie verification keeps say failed I don't know why, it doesn't even try to take to take a selfie. I called no answer for 3 now. I sent an email no answer for 3 days now. I left a WhatsApp message still no answer. I feel like they started a business without business knowledge because it's not that old but already lagging. I'm glad their app gave me a problem from the start which led to search for reviews and after reading this reviews atleast now I know not waste my time with payflex. Poor poor poor service. The only reason I gave 1 star is because there's no option for 0 stars

Does not work, no help from customer service

Don't waste your time with this service. I bought an item using their service and selected splitting the payment up into 4. They deducted the full amount, without splitting it up. I then tried contacting their support center and have not had a word back after more than a week - I tried emailing more than once. What is the point of this if it does not do the one thing it is meant to do? Why even have a phone number if it does nothing or a customer service email if no one answers?

Request for a refund to a payment that did not update

Good day My name Busisiwe Order number 250614-125390 Transactions date 23 July 2025 via capitec card Transaction amount R2362.64 I would like to request a refund for payment made on the 23rd July amount of R2362. 64 as it didn't update. I made a payment today as well for the amount ofR4535. 28 avoiding more penalties. Which then covers 3rd and 4th installment So i would like to request a refund of the amount of R2362. 64 payment went through via capitec card. 250614-125390 third payment did not update on the 23rd July 2025 I've been trying to call and wattsup Payflex no one responded, their wattsup still no luck. I'm so unhappy with the service, since last week no help as i have to get my refund. Their landline is on automatic voice call. Can anyone help me please Your help would be appreciated Thanks regards Busisiwe

Scam company that steals your information

Stole my information and will not help me delete the information they have taken. Customer support does not help you even after a week. A true scam!

I have been trying to get in contact…

I have been trying to get in contact with Payflex for over a week. The calls never go through. The emails go unanswered. In all this time I received one response from Anele who did not even have the courtesy of actually reading my emails and responding to my query at hand but rather provided me with a completely waste of time response that was of zero assistance. I have been with Payflex since inception and I am extremely disappointed with this poor service.

I have been made aware of fraudulent…

I have been made aware of fraudulent purchase against my name on Takealot with Payflex being the credit provider. It appears this has happened with no vetting required by Payflex. I have been handed over for this and is affecting my employment. This needs to be resolved immediately.

Everything is excellent

Everything is excellent. 5 STAR

Because you don't disappoint.

Because you don't disappoint. Your payments method is very easy and fast

Easy to use and you can pay on your…

Easy to use and you can pay on your desired day you choose.

Payflax is helping me a lot to achieve…

Payflax is helping me a lot to achieve my credit financial goals, these days is not easy to buy things and afford to pay full amount, Payflax has become a game changer in my life, and I need to remain loyal towards them because the have being so helpful, I mean who does that, in this economy where someone can pay your bill, and never wishes to get anything in return.. But with Payflax it's happening. Thank you Payflax management and team

Extremely Disappointed – Merchant and Personal Account Blocked Without Just Cause

As a long-standing Payflex customer and merchant, I am extremely disappointed in how I’ve been treated. I own a registered business that has used Payflex as a payment gateway for years without issue. Recently, a client placed an order during a high-volume period (Black Friday). Despite clearly stated terms and conditions – which include a no-refund policy and production lead time for custom orders – the client refused delivery of their order and then contacted Payflex for a refund. Without contacting me or requesting any documentation, Payflex proceeded to refund the client directly and then demanded that I pay them back the full amount. When I challenged this – based on our business terms and the fact that the goods had already been shipped – I was met with a legal threat. Not only was my merchant account disabled, but shockingly, my personal Payflex shopping account was also blocked, despite having an impeccable payment history and consistent monthly use. I received no warning, no request for explanation – just immediate restriction of access. This experience has been both unfair and unprofessional. As a business owner and individual consumer, I am deeply disappointed that Payflex would take such drastic actions based on one-sided information, especially against someone who has supported and promoted their platform consistently. I expected more accountability, communication, and fairness from a platform that markets itself as customer-focused. Unfortunately, this has completely broken my trust in Payflex.

Slow and poor service

Thier responses are very slow to queries, I have had a duplicated transaction and charged twice, still no refund and the dulicated transaction is still reflecting on my profile in the payflex app.

Can't complain hey,which is rare …

Can't complain hey,which is rare because most retailers f**ks sh***t up but haven't had any problems with payflex & would recommend it.

Easy to access and use

Easy to access and use

To give people second chance for…

To give people second chance for missing payment

Excellent Service !!!!

Excellent Service !!!!

My account is not allowing me to…

My account is not allowing me to purchase but shows i can purchase for R2000

Worse customer service

Payflex is doin me dirty ,I’ve been requesting them to change my old numbers to new ones, but they don’t respond to our emails even reviews ..smh I feel like they really don’t care about their customers.

Scam Artist

I have notified payflex that my account details have changed they still debiting my account and every time I phoned it automated voice message plays, saying they experiencing very high call volumes and then the call drops. Plus their app doesn't seem to work, eventually when I could pay for my order, which the app decides to work after the 1st with R125 penalty, which is not my fault, and seems very convenient. So I must pay a penalty, I never had this problem in the past, and now, there's a problem. I just want to pay the installment amount and nothing further plus also it went up by another R125 which the total penalty is now at R250, and the message says it will go up by another R125, which the email states otherwise. Can someone please contact me that is competent to handle this issue ASAP. This a week before the 1st of May 2025, and today is the 8th of April 2025, with no proper feedback.

It's been a week nw I'm waiting for my…

It's been a week nw I'm waiting for my refund and wen I send email I don't get any respond

Great experience

Great experience

User friendly and fast

User friendly and fast

I am so mad 😡 i am trying to get hold…

I am so mad 😡 i am trying to get hold of the payflex team no one is responding to emails or calls

Bad service

Bad service! it's been 14 days since I've been waiting for PayFlex to pay back my refund, I'm unable to get any help from them. PayFlex is BAD and I wouldn't recommend it to anybody!!! CAN SOMEONE KINDLY HELP ON HOW I CAN ESCALATE THIS MATTER!!

The response and the way they fast track things

At first I saw it on my email and asked my friend about and he told me that it’s safe and reliable and I tried it

ALWAYS EASY AND RELIABLE TO USE.

ALWAYS EASY AND RELIABLE TO USE. VERY HELPFULL WITH THE PAYFLEX AS IM WORKING OVERTIME TO PAY IT OFF BY MY CONVENIENCE❤️❤️

I can finish my payments anytime I want…

I can finish my payments anytime I want .

There’s no help at all

There’s no help at all. I have been requested to take a selfie a bunch of times and no one is willing to help!!!

Making it easy to pay off items

Making it easy to pay off items. Love this company.

Payflex scam lending…

I have been contacted by a debt collection company advising my account has gine in areas and I was hand over. Firstly, I would like to point out I have never purchased from Payflex through Takealot. Fraudulent deals happen because Payflex are such a greedy company that they have no security measures in place. Anyone can purchase using Payflex and put another person details and the transaction will go through. Upon searching on this so called purchase, the item was collected at Takealot in Capetown without proof of identity. Apparently a pin number is good to collect. So just making it known out there, tried calling Payflex but never answers... It is pathetic that they will process an order without the proper checks. If you have a copy 9f someones ID means you could fraudulently purchase on Payflex. It is negligent and irresponsible lending from Payflex. I will also be contacting the relevent people about this bitter episode including the CPA for assistance. It has drained me to be making numerous calls and running to SAPS making affidavits etc confirming this is fraudulent. My advise, dont buy from Payflex. You are risking putting your name out their to be scammed by a company that doesn't care.

Payflex just Levelled Up!

OMG!! Payflex is available on TEMU orders...game changer! Thanks Team Payflex; really enjoy using the platform and the option of Pay in 3 or Pay in 4 is great! Keep up the great work 🙋‍♀️

Payflex is the best and make things easier

Payflex is the best, helps me a lot. I can buy anything online peacefully.

With making the order it was great

With making the order it was great. Only waiting on the arrival of it when it comes.

Reliable and fast and convenient

Reliable and fast and convenient. Most online shops have this option.

Awesome

The company helps a lot because we do not always have access to opening accounts, the fact that we can pay in terms and conveniently, this has been the best ever decision the company has made.

Great service

Great service

Good service

Great service

They deduct money from your account for…

They deduct money from your account for orders already paid off then send an email to say you still have to another installment after already paying 1 installment too many. When you try to contact them they do not answer calls and they want proof that THEY DEDUCTED YOUR MONEY WRONGFULLY. Once proof is sent they still do not respond to your emails and getting a refund is questionable at this point. Wonder whether they'll take more incorrect transactions from my account.

What a Godsent innovation

What a Godsent innovation, having to be able to afford staff by breaking down the payments is super great

I will be happy if you can change the…

I will be happy if you can change the way of payment maybe I must pay monthly instead to pay after a week

The best way to buy is through payflex

The best way to buy is through payflex

Nice service

Nice service

Convenient and super organized

Convenient and super organized. I never have to query money going out or refunded. Impressed.

It was quick and easy to apply for an…

It was quick and easy to apply for an account and they also paid for my order instantly

Zero customer service

When I first joined Payflex a few years ago, I found their customer service to be excellent. Now recently after an error with my spend limit dropping to 1/3 of it's amount, I tried getting in touch via WhatsApp, email, Facebook, Instagram and phone call. Calls are never answered. WhatsApp has no human. Facebook directs you to email. I have repeatedly emailed asking for a manger to call me for a week now, and to date no call received. The agent that did answer my email, Babalwa, is absolutely useless and cannot answer a question effectively. I have repeated asked her to get her manager to call me and she just ignores my requests. It's really a shame that a company I used to rate 5 stars, I would now rate 0. I imagine there are many other customers experiencing the same grievances and they are not addressed. Payflex cannot justify the error on my account and refuses to do anything about it. I have never been more disgusted with customer service in my life!!!

Everything special to hv credit again

Everything special to hv credit again

Super convenient

Its saving me stress and money to be able to to buy an item pay over 3 months

Is the fastest most reliable way of…

Is the fastest most reliable way of paying in installments and they respond as soon as possible to your emails.

PAYFLEX IS FAST CONVENIENT

PAYFLEX IS FAST CONVENIENT, AND EASY TO USE, THE PAYFLEX APP IS USER FRIENDLY,

Thank you!!!

Thank you for giving me a way to get everything I want even in a limited budget

Easy apply

Very happy very easy

Its been working for me and my budget…

Its been working for me and my budget esp when i need something and my budget isnt allowing me to pay once off

it says account blocked

it says account blocked

Hi am Dineo Mahlaba I like to shop…

Hi am Dineo Mahlaba I like to shop online and ilike using pay flex as my outfits. I like to thank you...

Very bad app and service

I needed to make a final payment and tried to update the card on your app, but it simply refused to work despite trying all day. Because of the app’s technical issues, I ended up being charged three times the amount I was supposed to pay.

Payflex an easy to use for online…

Payflex an easy to use for online purchases . Am really grateful for your service

A happy shopper

A happy shopper? That would be me. I love shopping online, it's convinient, simple and I get plenty deals. Now what makes it best is that I can use payflex to get essentials EVEN on a budget. There's a variety of stores that they cater to which makes it easier to get all the stuff you need while giving your pocket a bit of room. Gifting, household, appliances, fashion, beauty and health. I love it. The only reason I'm not giving them 5 starts is that their app tends to be a bit glitch besides that the experience in itself is amazing.

The best payment method yet,the fact…

The best payment method yet,the fact that I can place more than 3 orders is a cherry on top.

I now love the fact that I can pay in…

I now love the fact that I can pay in three months just like pay just now.

Thee best!!

Thee best!!

I am so disappointed in Payflex’s…

I am so disappointed in Payflex’s inability to respond to queries, their agents close tickets without helping you. I have credit of 3k and I can not access my money! Absolute rubbish

How am I not able to cancel my payment.

How am I not able to cancel my payment.

I am trying to buy paying by payflex…

I am trying to buy paying by payflex and it's tough for me to buy and I want to buy using payflex n I did not get any problem on my purchase I don't know what is happening now

Excellent

Good service excellent 👍👍👍

Good experience

Good experience

Trustworthy & efficient credit option

Trust worthy & efficient credit app ..app easy to navigate. Wish there were more purchase stores though. Otherwise very happy.

Im really struggling to use this account

Im really struggling to use this account

BAd Experience

Inefficient setup with poor interface and dreadful experience. Payjustnow is better just not available on all the platforms.

Reliable and easy

Reliable and easy. If a website uses payflex I know I can trust it.

I’m trying to login now and it says I…

I’m trying to login now and it says I don’t have an acc I try create one and it says I’ve already registered

Is that on payflex you can pay your staff on 3 months time

It because my friend told me about this part of payment that affordable

It is the most frustrating thing just…

It is the most frustrating thing just to get your phone number to be changed.I have emailed and made phone call over a dozen of times with no joy at all.I did the verification process like 3 times and got emails stating that my request has been updated but nothing has changed.When you phone you are in queue till you get to number one and the call gets disconnected and you move up the line if you call again.

Payment are simple and indeed I can…

Payment are simple and indeed I can breathe because I don't have to pay all at once so cheers I'll be using my product and pay over 3 months

It was straight forward

It was straight forward, and quick to be processed

Effortless

Effortless. Always working

Easy payment plan

Easy payment plan

It's easy very helpful to my life

It's easy very helpful to my life

Very user friendly

Love it. This is a great option to spread out a big expense.

Perfectly for low income groups

Perfectly for low income groups

Giving people a chance to get what they…

Giving people a chance to get what they want at affordable payments without interest is extremely considerate. Thank you for a great service.

Easy and convenient

Easy and convenient, userfrindly use

Extremely Good

Extremely Good

I'm happy with payflex service

I'm happy with payflex service, I wish I had known about long ago.

Fanstastic way of getting something you…

Fanstastic way of getting something you have wanted for awhile and couldn’t afford the full amount up front!

Easy to apply and easy to use ..nothing…

Easy to apply and easy to use ..nothing is complicated when coming to payflex...and it is helping us who don't afford to pay in cash ..Thank you payflex keep on doing the great work🎉🎉🎉

The service with Payflex is great

The service with Payflex is great, no complaints from my side. Keep doing what you are doing.

Offered me credit that I couldn't use…

Offered me credit that I couldn't use as a pay later option then later took it all, now I'm on R0

You give credit that doesnt exist,this…

You give credit that doesnt exist,this was just a waste of my time

Misleading a customer

When I signed up for this, I had no idea that 3 payments would be debited within a month. What's the point?!

They deduct money after every 2 weeks…

They deduct money after every 2 weeks even though I opted to pay on every 25th. Very stressful.

Shopping Experience

Safe payment.

Purchases on credit with interest is outdated.

The experience with you has been outstanding. This company has been up to date with fashion and or trends. My bad experience with you was my credit facility being down graded from R4k to R500.

It sooo easy and convenient because it…

It sooo easy and convenient because it has 0 interest

You deliver fast and unexpected.

You deliver fast and unexpected. Your products are exactly what you advertise.

Very happy with how payflex works just…

Very happy with how payflex works just want them to work a bit on the payment gate have some trouble sometimes

Quite smooth experience

Quite smooth experience

Easy payment terms

Easy payment terms, efficient and more money in my pocket

Payflex is doing very and has helped me…

Payflex is doing very and has helped me buy a lot of things I couldn't afford

The service is very convenient and…

The service is very convenient and secure 👏

1st time using Payflex and am…

1st time using Payflex and am impressed, with how my transaction went through and I receive my package.

Im totally happy with the service and…

Im totally happy with the service and arrangements. Got what i wanted on time and im happy.

Fantastic service

Fantastic service, reminders and payments on time.

Fraud transaction!

Payflex has tried to debit R1000 from my account and I have never even registered with them or used their service. Fraud! Have emailed and waiting for a response. Also been reported to the local police as a fraudulent transaction.

An affordable way to buy items

They are doing a lot for me. It make things easier for to buy especially items that are on sale

I returned an item on the 7 August 2024…

I returned an item on the 7 August 2024 order# D14947 payflex order# 240729-773888,until to today 26 August 2024 I’ve yet to receive my refund.I’m really not happy about your service and I will not use your services ever again. I won’t recommend you to anyone that I know,your service is very poor.

FiveOsix

Great online shopping site and secured!

I was not approve for any amount of…

I was not approve for any amount of credit

The Payflex method of making a payment is .....Quick and Easy .........

The Payflex method of making a payment is awesome to use, and so easy.

They gave me enough credit to buy and…

They gave me enough credit to buy and easy to pay it back

The agent was very helpful.

The agent was very helpful.

Great service 👏

This is a quick solution service that gives you an access to money when you need something on sale urgently before the stock finishes.

Great customer service

Great customer service

Payments are very fast

Payments are very fast, with always keeping remembrance of payment date. I LIKE IF PAYFLEX CAN WARN TAKEALOT THEY TREAT CLIENTS BADLY BY CUSTOMER ORDERED JORTAN SOLAR PANEL SYSTEM 800WARTS THEY SEND ME WRONG BRAND FOR FIVE TIMES, I DID TRIED TO TELL THEM THEY ARE SILLY NOT WANT TO RECTIFIED THEIR MISTAKES IT SEEMS AS THAT TAKEALOT COMPANY ARE RUNNING BY UNEDUCATED PEOPLE. I LIKE YOUR SERVICE IF YOU WORKING WITH BETTER COMPANY, I THANK YOU IN ADVANCED 👏👏👏👏👏

Very useful and convenient

Very useful and convenient, user friendly, simple and quick!

Easy to use service and it Takes the…

Easy to use service and it takes the pinch out of buying an item at the initial price all in one go.

So easy and awesome service

So easy and awesome service. Payment are very easy. Thank you for this service.

I haven't recieve any order number code…

I haven't recieve any order number code or anything that i ordered its been more than 2 weeks now

The fact that I got delivery the day…

The fact that I got delivery the day after I placed an order made me satisfied an I started telling people about it

Easy and fast

Easy and fast. Thank you 😊

The time in-between for payments is too…

The time in-between for payments is too short, may be consider adding on more options for people to choose from.

The purchase was simple and the…

The purchase was simple and the delivery came in time,they reminded everytime when my payment date was to be made

It's great thing ever

Great experience

Best service

Best service

Experience was good

Experience was good

Excellent I loved it so convenient

Excellent I loved it so convenient

The process is simple and efficient

The process is simple and efficient

Excellent

👍👍👍👍👍👍👍👍👍👍👍

I urgently managed to buy laptop within…

I urgently managed to buy a laptop within an hour. Payflex made what I thought was gonna be impossible possible. Thanks for the best service I got

I use it before and everything went…

I use it before and everything went well and I it's for the second time now I'm still waiting for my things I recommend pay flex more than accounts

Love the app

The app really helping us to purchase out favorites while paying installment and with no interest. Recommend it to all disciplened people

Absolutely great service and help

Absolutely great service and help

Excellent 😊

😊😊........

Fast payment no struggling

Fast payment no struggling. Keep up the good work

Should affiliate with companies to give…

Should affiliate with companies to give us reasonable discounts

Very helpful

Very helpful

I was so happy with my order

I was so happy with my order. it's deleverd so quickly. thanks

Quick without any hassle 👌

Quick without any hassle 👌

Exceptional service

I could comfortably secure my purchase in 4 installments, at no interest. My purchase was honored and delivered in a matter of days. I get frequent reminders ahead of upcoming transactions just so I make sure that there's enough funds. Exceptional service!

Support team not helpfull

Payflex says they believe that relationships (not products) are what really matter in the long-run. I recently requested to have may Pay/salary on the 3 month payments changed to atleast 2 days after my salary date. This is because, if by some chance my salary/pay day happens to be on a weekend the salaray clearance won't go through until the following Monday. Payflex made go through a lot hustles. Made believe it was possible as long as I cleared all outstanding debts, provided 2months bank statement and salary slip. After all that, 24 emails later. They told me they couldn't change it because my salary date does not mach the date I want to switch to. I already know that. They don't care about anything except their bottom lines. Not pleased at all.

I didn't struggle with my payment it…

I didn't struggle with my payment it was made so easy

I was under the impression that Payflex…

I was under the impression that Payflex had changed to the 3 payment/instalment option. I was very disappointed to learn that they are still sticking to the inconvenient 4 payment/instalment option.

Payment

I made a payment on payflex and the amount went off on my bank account but on the payflex portal it still shows that I’m owing money. Yesterday they attempted deducting money again on my bank account despite paying the full amount. I have been sending emails but I haven’t received any assistance. Horrible service. Even on my bank statements it shows that the money went off I don’t know why they are still attempting to deduct money from my account.

It was so fast and smooth

It was so fast and smooth. Loved it!

Good app

Good app, i like it

Payment options and reminders

Payment options and reminders

I LOVE HOW PAYFLEX DOES THING FOR US…

I LOVE HOW PAYFLEX DOES THING FOR US WHO PAY WHILE USING IT THANK YOU FOR THE LOVE RESPECT ON YOU.

They way is so fast and reliable

They way is so fast and reliable

Helps alot wen u dont have the whole…

Helps alot wen u dont have the whole amount, paying in installments makes things easier

Customer friendly and fast

Customer friendly and fast

Payflex is great method of payment

Payflex is great method of payment

Everything is straight forward and it…

Everything is straight forward and it doesn't take long to process your payment

Efficiency

Efficiency