Finance 365
Debt Counselling · 44 reviews
#5
Rank
8.3/10
Our Score
How we rate
Each lender is scored out of 10 across five weighted factors: customer reviews (35%), loan terms & cost (25%), transparency (15%), NCR registration (15%), and customer support (10%). We are independent and never accept payment for higher rankings. Read full methodology →
Advertiser disclosure▾
You're our first priority. Every time.
We believe every South African should be able to make borrowing decisions with confidence. While we don't cover every credit provider in South Africa, we work hard to feature a wide range of NCR-registered lenders and provide objective editorial comparisons you can trust.
Affiliate compensation is one of several factors that may affect which products we highlight or where partner lenders appear within promotional placements. Other factors include loan availability, NCR registration status, customer review volume, and the editorial relevance of a lender to a specific guide or comparison page.
However, these factors do not influence our editors' opinions or our scores. Every rating is calculated using the same independent methodology applied to every lender, partner or not. Our partners cannot pay us to guarantee favourable reviews, hide negative customer feedback, or alter their score. If a partner performs poorly on customer reviews or NCR compliance, their rating reflects that.
Top Loans from Our Experts
Pros & Cons
Advantages
- ✓ Very high trust score of 9.8/10 based on customer reviews we collected
- ✓ Competitive interest rate of 35% per annum, in line with NCR guidelines
- ✓ Flexible terms from 1 to 180 days give you repayment options
- ✓ Accessible loan amounts starting from as little as R500
- ✓ Short application process done entirely online
Disadvantages
- ✗ No first loan free offer, unlike several competitors in this range
- ✗ Website not publicly listed, which makes it harder to research before applying
- ✗ Ranked 21st out of 37 lenders we reviewed, so there are stronger options available
- ✗ The 'wellness tool' positioning is vague and doesn't clearly explain what makes them different from a standard short-term lender
About Finance 365
If you need a small amount fast, somewhere between R500 and R9,000, Finance 365 positions itself as a wellness-focused credit tool rather than a straight loan provider. That framing is a bit unusual in the South African lending space, and it's worth understanding what that actually means before you sign anything. The loan terms go up to 180 days, the interest rate sits at 35% per annum, and the amounts are modest enough to be aimed squarely at people covering short-term cash gaps, not major expenses.
Based on 35 customer reviews we collected, their trust score is a strong 9.8 out of 10. That's genuinely impressive. But a good customer experience doesn't automatically mean it's the right product for you.
We gave Finance 365 a score of 6.1 out of 10, ranking them 21st out of 37 lenders we analysed. Decent, but not a standout.
How Does Finance 365 Work?
1. Visit the Finance 365 platform and complete their online application form with your personal and financial details. This usually takes around 10 to 15 minutes.
2. Submit your supporting documents, including ID, proof of income, and bank statements, directly through the portal.
3. Finance 365 assesses your application against their internal criteria. This can take anything from a few hours to one business day.
4. If approved, you'll receive a loan offer outlining the repayment terms and total cost. Read it before accepting.
5. Once you accept, funds are transferred to your bank account. Timing depends on your bank, but same-day or next-day payout is typical for approvals processed before midday.
How to Apply for a Finance 365 Loan
Visit the Finance 365 website or reach out directly via email at info@finance365.co.za to get started.
A Financial Wellness Coach will make contact with you to discuss your current financial situation and goals.
Your credit profile will be reviewed, which may include helping you access your credit report.
Your coach will walk you through your credit score, explain what it means, and identify areas for improvement.
You will receive personalised advice and tips to help you improve your credit score and financial health.
Based on your profile, Finance 365 may match you with suitable financial products such as loans or insurance from their network of providers.
Your coach remains available for ongoing support and follow-up consultations as your financial wellness journey continues.
Processing Time & Payout
Finance 365 operates as a financial wellness tool rather than a direct lender, so there is no loan payout timeline to speak of. Consultations and credit report assistance are typically handled quickly, with customers reporting fast and efficient service during their interactions. If you are referred to a financial product through Finance 365, the timeline will depend on the specific lender or provider involved.
Fees & Charges
Requirements
- Must be 18 years or older with a valid South African ID
- Proof of regular income, payslip or bank-confirmed deposits
- 3 months of bank statements showing salary credits
- Active South African bank account in your own name
- Valid contact details including a working cell number and email address
- Proof of residence not older than 3 months
Who Is Finance 365 Best For?
Finance 365 suits someone with a stable income who needs a small short-term loan, say R500 to R4,000, to cover an unexpected expense before payday. It's probably not the right fit if you need a large amount or want a longer repayment window beyond six months. The wellness angle suggests they're targeting people who want to borrow responsibly and pay it back quickly.
Is Finance 365 Safe & Legit?
Any legitimate credit provider operating in South Africa must be registered with the National Credit Regulator and comply with the National Credit Act. We'd encourage you to verify Finance 365's NCR registration directly on the NCR's public register before you apply. Under the NCA, you have the right to a pre-agreement statement, clear cost disclosure, and access to debt counselling if you ever find yourself over-indebted. Don't skip reading the agreement.
Registered Credit Provider (NCR)
Where to Find Finance 365
Finance 365 operates primarily as an online and telephonic service, meaning you can access their Financial Wellness Coaches from anywhere in South Africa without needing to visit a physical branch. All consultations and support are handled remotely, making the service accessible nationwide.
Our Full Review
Let's start with the rate. At 35% per annum, Finance 365 is actually sitting at a reasonable point compared to the short-term lending market in South Africa. Some lenders charge far more once you factor in initiation fees and monthly service charges. On a loan of R5,000 over 90 days at 35% per annum, you're looking at interest of roughly R430, so your total repayment comes to around R5,430 before fees. That's manageable, but you need to confirm the full cost disclosure in writing before signing because fees can change that number significantly.
So what's the catch? The biggest question mark for us is the lack of a publicly available website. That's not a dealbreaker, but it does make independent research harder. You can't browse their terms, check their FAQ, or compare their fee schedule at 10pm when you're trying to make a decision. That kind of transparency matters.
Customer sentiment is genuinely positive. The 9.8 out of 10 trust score based on reviews we collected is one of the higher scores we've seen across the 37 lenders in our analysis. People seem to find the process straightforward and the service responsive. That counts for something real.
The wellness framing is interesting but a little confusing. It suggests Finance 365 wants to position borrowing as part of a broader financial health approach, which is admirable in theory. In practice, a short-term loan is still a short-term loan. Use it for a genuine short-term need, pay it back on time, and it won't hurt you. Use it to fill a recurring monthly gap and you've got a different problem.
Worth applying? If you've compared your options and Finance 365 offers the best terms for your situation, yes. But given that they rank 21st out of 37 and don't have a public website, we'd suggest checking a few alternatives first before committing.
User Reviews (44)
Average rating: 5.0/5
Great service
The consultant was super helpful and understanding. I was really impressed with their efficiency and great advice and have seen my credit score improve significantly since.
Great customer service
Always an issue trying to get my credit report but with Finance 365 it was quick and fast and the consultant assisting was really friendly and made the process so much easier!
Customer service
Excellent customer service, great consultations providing knowledge and understanding of my finances for the future
Great customer service
I had trouble accessing my credit report but was assisted very well and was given the revelant advice i wanted regarding my credit score
Excellent Customer Service
Finance 365 has helped increase my credit score, with excellent customer service.
Credit score improvement
They provided me with excellent guidance on ways to improve my credit score. There consultants are knowledgeable and very helpful. I would recommend them to anyone !
Excellent service
Thank you finance 365, finally a company that understands my needs and provided me with the best outcome . I highly recommend these guys
Great company
From the first call to the final out their attention to detail was outstanding.
Customer service
I was nervous at first but the teams support made the process stress free. Highly recommend.
Exceptional service
Exceptional service. I felt supported at every stage and would definitely use their services again
Great service
Good service, was able to improve my credit score with the great tips and guidance. Thank you Finance 365 team
Great team
Step by step guidance helped me understand my credit score. The team was professional and so friendly. It was such a pleasure.
Impressed client
The service was professional, clear and fast. I highly recommend Finance365 for anyone checking their credit report.
Happy client
Fast reliable and easy to follow credit service ,the team is so helpful
Excellent service !
This service has made understanding my credit much easier. My consultant was extremely helpful.
Great service
Checking my credit report has never been easier. I love how quick and simple the process is.
Excellent Service
I really appreciate how friendly the consultant was and I am grateful for the helpful tips he gave me to improve my credit score!
Good customer service
Accurate, fast and reliable. Check my credit at finance 356 gave me peace of mind and guidance for the future
Finance 365 helped my boost my credit score
Finance 365 always provides outstanding service. They are professional , friendly and efficient .The process was smooth and well explained. It was so easy to access my credit report on my own. Highly recommended!
Finance 365 is a life saver
Amazing customer service. Finance 365 has helped me boost my credit score and I now qualify for credit !
Showing 20 of 44 reviews
Contact Finance 365
We help consumers to improve their credit scores, ensuring that they receive the best offers available on financial products, from loans to insurance. Our Financial Wellness Coaches are always available to provide free advice and tips.
Frequently Asked Questions
How much can I borrow from Finance 365?
Finance 365 offers loans from R500 up to R9,000. These are smaller, short-term amounts designed for immediate cash needs rather than large purchases or debt consolidation.
What interest rate does Finance 365 charge?
They charge 35% per annum. That's actually at the more reasonable end of the short-term lending market in South Africa, where some providers charge significantly more once all fees are included. Always ask for the total cost of credit in writing, not just the interest rate.
How fast does Finance 365 pay out?
Based on what we know about their process, same-day or next-business-day payout is typical for applications approved before midday. Your bank's processing times will also play a role.
Is Finance 365 registered with the NCR?
We strongly recommend verifying this yourself on the NCR's public online register before you apply. Any credit provider operating legally in South Africa must hold a valid NCR registration. If you can't confirm it, don't borrow.
Can I get a Finance 365 loan with bad credit?
Finance 365 doesn't publicly advertise bad credit loans. Like most registered credit providers, they are required under the NCA to do an affordability assessment, which means your credit profile will be considered. It's possible they have some flexibility for borderline cases, but don't assume approval is guaranteed if your credit history is poor.
What documents do I need?
You'll typically need a valid South African ID, your most recent payslip or proof of income, 3 months of bank statements, and proof of residence not older than 3 months. Have these ready before you start the application to avoid delays.
What exactly is Finance 365 and how does it work?
Finance 365 is a financial wellness tool that helps South Africans understand and improve their credit scores so they can access better financial products like loans and insurance. Their Financial Wellness Coaches provide free advice and guidance tailored to your personal financial situation. It is not a direct lender, but rather a service that empowers you to become more creditworthy and connects you with suitable offers.
Does Finance 365 offer loans directly?
Finance 365 does not issue loans directly, which is why no specific loan amounts or interest rates are listed for them. Instead, they focus on improving your credit profile so that you qualify for better loan and insurance offers from other providers. If you are searching for a Finance 365 loan, the team can guide you toward appropriate lending options based on your credit score.
Is Finance 365 a legitimate and trustworthy company?
Finance 365 has received consistently positive feedback from customers who highlight the professionalism, knowledge, and helpfulness of their consultants. The company focuses on improving financial wellness and helping consumers access their credit reports and understand their credit standing. You can reach their team directly at info@finance365.co.za to verify their services and get any questions answered before signing up.
Can Finance 365 really improve my credit score?
Yes, many customers report meaningful improvements to their credit scores after working with Finance 365's coaching team. The coaches provide practical, personalised tips on managing debt, understanding credit behaviour, and making smarter financial decisions over time. Improving a credit score is a gradual process, but having expert guidance significantly increases your chances of success.
How do I contact Finance 365 for help or advice?
You can get in touch with Finance 365 by sending an email to info@finance365.co.za, where their team will connect you with a Financial Wellness Coach. Their consultants are described by customers as friendly, efficient, and easy to work with, making it straightforward to get started. There is no need to visit a physical location as all support is provided online or over the phone.